What We Collect and Why We Collect It
When you open an account with us, we collect your name, contact details, and the payment method you choose — whether that is bKash, Nagad, or Rocket. This lets us process your deposits, verify withdrawals, and send account-related notifications to you. We do not sell your
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personal data to third parties. Payment transaction records linked to your bKash or Nagad wallet are kept only as long as required for account reconciliation and fraud prevention. If you fund your account through Rocket, that transaction reference is stored under your account profile in encrypted
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form. We collect device information — your browser type, operating system, and session data — to keep your account secure and to detect unusual login activity. Location data is collected only where it is needed to determine whether our service is available in your eligible region,
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as availability depends on your local law. You can request a copy of all data we hold on your account by contacting our support team. Any data we hold that is no longer required for operational or legal purposes is deleted on a rolling schedule. We
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aim to keep this policy current; if we make material changes, we will notify you through your registered contact details before the change takes effect.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.